FAQs

What is a Community Health Center?

Community Health Centers are local, non-profit, community-owned health care centers found across the nation.  For nearly 40 years, the national network of health centers has provided high-quality, affordable primary care.  They are located in areas where care is needed but scarce. Our Health Center offers integrated and coordinated primary, prenatal, dental and behavioral health care under one roof.

 

I have health insurance, why would I want to go to a Health Center?

Greater Prince William is your community health center–we offer health care to everyone in our community.  You can choose your primary care physician, dentist and other provider, just as you would at any doctor’s office. The Health Center offers primary, prenatal, dental and behavioral health care for the whole family in one location. We have a range of qualified care providers and welcome most private insurance.

 

How do I know if I my income qualifies me to be a patient at the Health Center?

There are no income restrictions to receiving care at the Health Center.  Depending on your family income and family size, you may qualify for discounts on our sliding fee scale.  Our minimum office co-pay is $45 and lab requests are approximately $25. We accept most private insurance as well as Medicaid and Medicare.

 

Developing a relationship with my doctor is important to me, can I choose which health care provider I see?

Yes!  We encourage you to be a full participant in your own health care.  We have physicians, dentists, ob/gyn’s, certified nurse midwives, nurse practitioners, psychologists and other you can choose from for your care.

 

What if I am late for my appointment?

If a patient arrives 10 minutes after their scheduled appointment, the patient will not be seen.

 

I am new to the Health Center. Can I complete a registration packet before I arrive?

Yes, we have a registration packet on this website you can complete before you arrive for your first appointment. Click on “Services” and “New Patients”.

 

What is the Health Center’s cancellation policy?

All cancellations must be made at least 24 hours in advance. Patients that cancel without notice twice will be unable to schedule an appointment and may only be seen as a walk-in patient.

 

How long does it take to get an appointment with a doctor?

We offer appointments as quickly as possible with all of our providers. Just call our appointment line at 703-680-7950. If you are sick, we also offer walk-in service between 8:00 and 10:00 a.m. each day.

 

My family’s medications are expensive.  Can Greater Prince William’s pharmacy provide any savings?

As our patient, you can qualify for certain prescriptions at significantly reduced rates.  During your next visit, ask for information on this program’s enrollment process.

 

What if I need specialty care?

The Health Center has a strong relationship with local specialists in private practice and will refer you to specialists as necessary.

 

My child is starting day care; can Greater Prince William provide him/her with a physical?

Yes!  Our practitioners provide physical exams to people of all ages, as well as seasonal flu shots.

 

My children use Medicaid and my parents are on Medicare.  Can Greater Prince William help?

Yes!  We welcome Medicare and Medicaid patients.

 

Where is Greater Prince William Community Health Center located?

The Health Center is located mid-County, just off the Prince William Parkway near the intersection with Old Bridge Road. Our address is 4379 Ridgewood Center Drive, Suite 102, Woodbridge, Virginia 22192.  We are located near an OmniLink bus stop.

 

When is the Ridgewood Center Medical Office open?

The Health Center is open Monday and Wednesday from 8 a.m. to 7 p.m. and on Tuesday, Thursday and Friday from 8 a.m. to 4:30 p.m.

 

How do I make an appointment?

Patients needing to make an appointment to see one of our Board Certified Medical Doctors, Nurse Practioners, Certified Nurse Midwife, Clinical Psychologist, Licensed Clinical Social Worker, Dentists, or Registered Nurses should call our Appointment Line at 703.680.7950, Option #2.  One of our Patient Advocates will gladly schedule you for a same day, next day, or next week appointment.

 

How do patients pay for services at the Center?

The Center accepts all forms of insurance, including Medicare and Medicaid.  Uninsured patients may request our Sliding Scale discount program.  To take advantage of discounted services, patients are required to bring proof of income and number of dependents with them to the first appointment and annually thereafter.  Our Front Desk accepts Visa and MasterCard for services.  We do not accept checks.

 

Does the Center provide primary medical care?

Yes, the Health Center provides a wide range of primary medical care for the whole family, including well visits, sick visits, physicals, men and women’s health procedures, labs, and EKGs.

 

Does the Center provide dental care?

Yes, the Health Center provides a wide range of emergency, preventive, and restorative services, including teeth cleaning, extractions, and filings.  Initial appointments typically include an assessment, x-rays, and the development of treatment plans.   Same day and next day appointments are always available.

 

Does the Center provide prenatal care?

Yes, the Health Center provides prenatal care to expectant mothers from pregnancy testing to post-partum visits.  Our services include all necessary labs, an ultrasound test, and patient education.  We facilitate your labor and delivery needs with our local area hospitals.We also offer a special program called CenteringPregnancy™ in which expectant mothers receive prenatal care and education with 8 to 12 women who have similar due dates.

 

Does the Center provide Behavioral Health care services?

Yes, the Health Center provides a wide-range of behavioral health care for all of our patients (children and adults), including one-on-one, husband-wife, family, and small group therapy.  Our services focus on assisting patients with changes (stop, start, maintenance of) to behaviors that improve their quality of life.  We provide treatment for substance abuse, anxiety, depression, PTSD, and other behavioral conditions.

 

What other services does the Center provide its patients?

The Health Center provides hands-on assistance with obtaining free/reduced fee prescription medications and refills, Medicaid and FAMIS eligibility (we completwe the paperwork so you don’t have to), and referrals to specialists around the state.

 

The Health Center advertises “integrated and coordinated health care under one roof.”  What does this mean for me and my family?

We have the ability to treat the whole patient.  Whether you need primary, dental, prenatal or behavioral health care services – or a combination of these services – we’ve got you covered.  Our providers and staff collaborate to provide all of the health services you and your family need under one roof.  Our team works hard to coordinate your care to improve your health, minimize the inconvenience of multiple providers and bills, and reduce your travel for health care.